The confirmation of an individual reservation received on e-mail or through the phone by sending a reservation form. Clients have the obligation to check the data written in this form. The modification of a confirmed reservation will be accepted within the disponibility limit.
We accept cash, credit (Visa, Mastercard, Maestro) or transfer. The payment will be made up until the check-out or at check-out. The hotel reserves its right to collect the cost of the accomodation at the check-in, too. When there are big events in the city, the hotel reserves its rights to request the entire payment in advance.
Clients can cancel a reservation for free when there are more than one day before the supposed arrival. If the client cancels when there are less then one day before the arrival, it will be charged the price of the first night of accomodation. The no-show will be charged with the price of the first night of accomodation, and will cancel the rest of the reservation.
POLICIES REGARDING CHILDREN AND SUPPLEMENTARY BEDS
- Children between 0-6 years old benefit of free accommodation and breakfast if they are accommodated in the room with two paying adults using the same bed.
- Children between 6-12 years old benefit from free accommodation when using the existing beds, but will pay 10 euros for breakfast.
- Children between 12-18 years old or adults will require an extra bed at the rate of 25 euro/room/night and will have breakfast included.
The hotel also has baby beds at the price of 25 euros/night.
The maximum capacity for supplementary beds and baby beds in a room is 1.
They have to be requested and confirmed by the accommodation unit.
Parents are bound to certify their children’s age with a legal paper at check-in.
Pets are forbidden in the hotel.
RESTAURANT & BAR HOURS
Breakfast is served daily between 07:00 and 10:00 AM at Roma Restaurant at the ground level. The restaurant and bar are open daily between 07:00 AM and 10 PM.
In Smoking in the hotel is strictly forbidden. For smoking in the room penalties starting with 100 euro/day will be applied!
The hotel does not take responsibility for the eventual damage done to cars or the goods in the said cars during the stationary in the parking-lot. We do not take responsibility for the forgotten, lost, or supposedly stolen goods in the hotel, conference room or the restaurant/bar.
Parking is possible within the limits of available parking spaces. The hotel does not book parking spots, and neither does it charge for them.
Wireless internet is free and is available everywhere in the hotel.
CHECK-IN: after 15:00
CHECK-OUT: until 12:00 (Accommodation rate after check-out: 10 euro/hour)